Guides

We will use a test email account support@nctest.info in this tutorial. For automatic email account set up you need to do the following:

1. Go to File > New > Existing Mail Account:

2. In Mail Account Setup window enter the following details:

Your Name: the name you would like the recipients of your emails to see

E-Mail Address: your full Private Email address

Password: password for your Private Email account.

Make sure you do not have blank spaces in it.

NOTE: if by any chance you do not remember your password, you can easily reset it using the following tutorial.

3. Once all the fields are filled, click Continue:

4. You will see Configuration found at email provider message.

Make sure that your Incoming and Outgoing configuration was detected properly and matches the one you can see on the screenshot below:

Click Done if it is the same.

If you do not see Configuration found at email provider message or if configuration was not detected properly for some reason, you can complete the first two steps and continue configuring Thunderbird manually in this way:

1. After the first two steps are completed you will either see manual config window (in case Thunderbird fails to detect configuration automatically) or will need to click on Manual Config to see that window:

2. In the next screen, select POP3 or IMAP from the Account Type list, and enter your details as follows:

For IMAP protocol use the following settings:

Incoming and Outgoing server: mail.privateemail.com (it should not be changed)

Alternatively, smtp.privateemail.com can be used as the Outgoing server.

Protocol: IMAP     Port: 993    SSL: SSL/TLS     Authentication: Normal Password
Protocol: SMTP    Port: 465     SSL: SSL/TLS     Authentication: Normal Password

For POP3 protocol use the following settings:

Incoming and Outgoing server: mail.privateemail.com (it should not be changed)

Protocol: POP3    Port: 995    SSL: SSL/TLS     Authentication: Normal Password
Protocol: SMTP    Port: 465     SSL: SSL/TLS     Authentication: Normal Password

Alternatively, you can use following settings for IMAP protocol:

Protocol: IMAP     Port: 143              SSL: None       Authentication: Normal password
Protocol: SMTP     Port: 587            SSL: None        Authentication: Normal password

For POP3 protocol:

Protocol: POP3       Port: 995             SSL: SSL/TLS      Authentication: Normal password
Protocol: SMTP       Port: 587          SSL: None       Authentication: Normal password

NOTE: if Add Security Exception window appears, click Confirm Security Exception button.

Advanced Settings
 
Once your account has been created, you will be able to choose additional settings for IMAP or POP3 incoming/outgoing server.

1. Right-Click on your account in the list of accounts:

2. To manage incoming server, go to Server Settings:

3. If you need to change settings for outgoing server, select Outgoing Server (SMTP):

Here you can find your current settings for accounts you have and click on Edit… to make changes in the next window:

That’s it!